General Manager – Magnificent Tours

Overview

Position: General Manager

Company: Magnificent Tours

Location: Niagara Falls

 

Why work for Magnificent Tours as General Manager

As one of Niagara Falls premier tour companies we are seeking a manager with a passion to drive our business forward. The ideal candidate will work to find new business opportunities in the market, as well as increase our fleet size. You’ll assist not only with laying out the strategy to grow the business, but also be responsible for providing information on critical decisions related to Magnificent Tours’ fleet of vehicles. This is an exciting opportunity for someone to act as a change agent in our business and in a market that is primed for growth.

Responsibilities

General Manage Responsibilities:

  • Provide strategic leadership and make management decisions for all Tour related business activities
  • Grow revenue and maximize financial performance
  • Recruit professional, dedicated, and guest focused staff
  • Create local sightseeing and custom tour packages that cater to our guests needs
  • Develop new markets that will broaden our market share and differentiate us from competitors
  • Establish relationships with partners and suppliers
  • Provide expertise to senior leadership on Tour fleet maintenance and logistics
  • Generate business planning and financial documents for the department
  • Other duties as assigned

Qualifications

What you’ll need as General Manager

Experience: 5+ years’ experience in travel, tourism, or hospitality industry

Education: Post-secondary in Hospitality and Tourism, Business, or related degree/diploma

Other Qualifications:

    • Strong sales and customer service background, preferably in the Tour industry
    • Fleet Management and Logistics experience
    • Financial acumen with ability to understand financial documents
    • Ability to coach and mentor a team for future development
    • Must be available to work all shifts, including evenings, weekends, and holidays