Aquatics Assistant Manager


Position: Aquatics Assistant Manager

Location: Fallsview Indoor Waterpark



Why work for Canadian Niagara Hotels as an Aquatics Assistant Manager?

As a part of Canadian Niagara Hotels you’ll be part of a company that believes in the talent of our associates, and invests in helping them learn and grow in their career. We also offer full medical and dental benefits to eligible full-time associates. Most important, you’ll be a part of a team that’s includes 2500+ talented and dedicated hospitality enthusiasts who are dedicated to providing a luxury to each guest so they feel welcome, comfortable, and free to be themselves.


Aquatics Assistant Manager Responsibilities:

  • Provide leadership in promoting friendly and positive relationships with all clientele, and striving towards excellence in customer service
  • Ensure the implementation of all facility emergency and safety procedures
  • Maintain an open line of communication with the Aquatics Manager and other departments
  • Resolve major issues which require interpretation of policies and procedures
  • Ensure the operation of a safe aquatic environment
  • Familiar with Pool regulations, Occupational Health and Safety regulations, Employment Standards Act, WHMIS and TSSA regulations
  • Maintain records and compile brief reports
  • Supervise, direct, motivate and encourage staff to build and sustain a positive team environment
  • Provide Manager on Duty coverage as required
  • Other duties as assigned


What you’ll need as an Aquatics Assistant Manager:

Experience: 3+ years’ relevant supervisory experience preferred


  • Current LSS National Lifeguard Service Award
  • Current Standard First Aid/CPR-C

Education: College/University degree in Recreation, Leisure Studies or related field preferred

Other Qualifications:

  • LSS Bronze Family Examiner, First Aid Instructor/Examiner and NLS Instructor/Examiner an asset
  • Excellent organizational and time management skills as well as the ability to work effectively under pressure
  • Excellent interpersonal and communication skills when dealing with customers and employees
  • Excellent interpersonal, supervisory, leadership, customer service and problem solving skills.
  • Experience in Health & Safety, Labour Costs, Inventory, and Payroll an asset
  • Ability to develop, monitor and forecast budget requirements
  • Must be able to work all shifts including days, evenings, weekends and holidays

Job Application

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