Kitchen Supervisor – Rainforest Cafe


As a part of Canadian Niagara Hotels you’ll be part of a company that believes in the talent of our associates, and invests in helping them learn and grow in their career. We also offer full medical and dental benefits to eligible full-time associates. Most important, you’ll be a part of a team that’s includes 2500+ talented and dedicated hospitality enthusiasts who are dedicated to providing a luxury to each guest so they feel welcome, comfortable, and free to be themselves.


  • Responsible for ensuring service teams provide passionate, sophisticated, attentive and guest-focused food and beverage service at all times
  • Ensure consistent and timely food preparation in an efficient and cost effective manner,
  • Continually looking for ways to increase revenue and decrease cost, with compliance to all brand standards and applicable Federal, Provincial and Municipal regulations


Experience: 2+ years’ Kitchen Supervisory experience in a high volume restaurant

Education: Post-Secondary Degree in Culinary Arts preferred

Other Qualifications:

  • Commitment and passion to maximizing guest satisfaction in each stage of the guest experience. Establishes immediate credibility with guests and staff – leads all staff by example
  • Ability to maintain professional composure at all times, while performing multiple tasks among staff, multiple guests/multiple items/products
  • Employ persuasion and influence to initiate and/or resolve matters
  • Excellent interpersonal and communication skills
  • Excellent organizational and time management skills as well as the ability to work effectively under pressure
  • Well-developed analytical and problem-solving skills in order to determine cause, effect, and continuous improvement as it pertains to kitchens operations
  • Knowledge and conversational ability to train staff to effortlessly provide exceptional guest experiences. Train and correct staff, as required, in order to ensure all staff operate at a consistent level of performance
  • Previous experience in creating, analyzing and responding to departmental business plans, budgets and expenses (including labour control and utilization)
  • Demonstrates personal involvement and supervision to ensure the workplace is safe for all guests and staff
  • Excellent attention to detail
  • Knowledgeable with Microsoft Word, Excel and Outlook
  • Must be able to work all shifts including days/evenings/weekends and holidays