Registered Massage Therapist (RMT)

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Overview

We are a company that believes in the talent of our teams. We are dedicated to assisting them in developing their skills to advance their career. Most important, you’ll be a part of a team that includes 2500+ talented and dedicated hospitality enthusiasts who are dedicated to providing an unparalleled hotel experience to each and every guest.

Responsibilities

Registered Massage Therapist Responsibilities:

  • Exceed guest service expectations while maximizing potential hotel and resort-wide services/revenue
  • Enthusiastically greet and welcome guests at each instance
  • Assist in resolving guest concerns in an urgent and courteous manner
  • Attend to special requests
  • Inventory and restock sections and supplies
  • Other duties as assigned

Qualifications

What you’ll need as a Registered Massage Therapist:

Certification:   Must possess a valid Ontario Massage Therapy Certificate

Other Qualifications:

    • Must be registered with the College of Massage Therapists of Ontario
    • Must be proficient with Swedish Style Massage Techniques – Relaxation, Aroma Therapy, Therapeutic, and Deep Tissue Massage
    • Previous demonstrated knowledge and conversational ability in order to up sell service opportunity within spa as well as to encourage both cross-promotion/sales of related company services/activities/products across the complex, and to increase guest satisfaction
    • Ability to quickly respond to changing work volume; high energy level/speed
    • Ability to work independently with minimal supervision
    • Ability to work safely and in compliance with all health, safety, and sanitation standards
    • Must be able to stand and exert well-paced mobility
    • Must be able to work evening shifts including weekends and holidays
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