Retail Sales Associate


Position: Retail Sales Associate

Location: Falls Avenue Resort

Department: Retail


Why work for Canadian Niagara Hotels as a Retail Sales Associate?

As a part of Canadian Niagara Hotels you’ll be part of a company that believes in the talent of our associates, and invests in helping them learn and grow in their career. We also offer full medical and dental benefits to eligible full-time associates. Most important, you’ll be a part of a team that’s includes 2500+ talented and dedicated hospitality enthusiasts who are dedicated to providing a luxury to each guest so they feel welcome, comfortable, and free to be themselves.


Retail Sales Associate Responsibilities:

  • Enthusiastically welcome and greet guests
  • Provide product information, selection, suggestion and sales
  • Customer billing and payment settlement
  • Maintaining public health, sanitation and proactive health and safety standards
  • Complete inventory and restock sections and supplies
  • Other duties as assigned


What you’ll need as a Retail Sales Associate:

Experience: 1+ years’ customer service experience preferred

Education: Secondary School Graduate Diploma preferred

Other Qualifications:

  • Knowledge and conversational ability in order to effortlessly provide guest experience and encourage both cross-promotion/sales of related products
  • Excellent interpersonal skills
  • Ability to maintain professional composure at all times while performing multiple tasks with multiple guests/multiple items/products
  • Previous knowledge of computerized point of sale is an asset
  • Ability to effortlessly recommend/ persuade/up sell all forms of store products to guests in order to maximize both the guest experience and revenue
  • Must be efficient and accurate with receiving, merchandising, product returns, POS, cash auditing and handling
  • Outstanding attention to detail
  • Ability to work cooperatively within a team setting to anticipate and assist to another associate’s guests’ needs
  • Ability to quickly respond to changing work volume with high-energy level and speed
  • Must be able to work all shifts including weekends and holidays

Job Application

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