Retail Sales Associate – Great Canadian Gifts

Overview

We are a company that believes in the talent of our associates, we are dedicated to assisting them in developing their skills to advance their career. Most important, you’ll be a part of a team that’s includes 2500+ talented and dedicated hospitality enthusiasts who are dedicated to providing an unparalleled hotel experience to each and every guest. As a part of Canadian Niagara Hotels, you will also have access to an amazing medical and dental benefits plan as well as an employee discount program for hotels around the world.

Responsibilities

Retail Sales Associate Responsibilities:

  • Enthusiastically welcome and greet guests
  • Provide product information, selection, suggestion and sales
  • Customer billing and payment settlement
  • Maintaining public health, sanitation and proactive health and safety standards
  • Complete inventory and restock sections and supplies
  • Other duties as assigned

Qualifications

What you’ll need as a Retail Sales Associate:

Experience: 1+ years’ customer service experience preferred

Education: Secondary School Graduate Diploma preferred

Other Qualifications:

    • Knowledge and conversational ability in order to effortlessly provide guest experience and encourage both cross-promotion/sales of related products
    • Excellent interpersonal skills
    • Ability to maintain professional composure at all times while performing multiple tasks with multiple guests/multiple items/products
    • Previous knowledge of computerized point of sale is an asset
    • Ability to effortlessly recommend/ persuade/up sell all forms of store products to guests in order to maximize both the guest experience and revenue
    • Must be efficient and accurate with receiving, merchandising, product returns, POS, cash auditing and handling
    • Outstanding attention to detail
    • Ability to work cooperatively within a team setting to anticipate and assist to another associate’s guests’ needs
    • Ability to quickly respond to changing work volume with high-energy level and speed
    • Must be able to work all shifts including weekends and holidays
We also understand that diversity includes people with disabilities who might require reasonable accommodation in order to fully participate and contribute to their full capabilities or candidates for employment interested in reviewing or receiving information pertaining to careers at Canadian Niagara Hotels. This includes being able to fully participate in the Resort’s candidate selection process, including personal interviews in many circumstances, wherever possible and practical.   If you would like to receive information in another format or other communications supports please send an email to hr@niagarafallshotels.com or by telephone at 905-374-4446 extension 4600