Sales Administrative Assistant


Position: Sales Administrative Assistant

Location: Canadian Niagara Hotels

Department: Sales


Why work for Canadian Niagara Hotels as a Sales Administrative Assistant?

As a part of Canadian Niagara Hotels, you’ll have access to an amazing medical and dental benefits plan and discounts at hotels around the world. We’re a company that believes in the talent of our associates, and invests in helping them learn and grow in their career. Most important, you’ll be a part of a team that’s includes 2500+ talented and dedicated hospitality enthusiasts who are dedicated to providing a luxury to each guest so they feel welcome, comfortable, and free to be themselves.


Sales Administrative Assistant Responsibilities:

  • Accountability to business results, our customers/guests, the team, and internal practices
  • Offering engaging, prompt, accurate and professional service to both internal and external clients
  • Assisting Account Directors and Sales Managers
  • Follow efficient Sales Office procedures
  • Accurate preparation of reports, file maintenance, proposals, contracts and correspondence
  • Accurate preparation and distribution of client files to prepare for Group arrivals
  • Accommodate inquiries by checking availability including systemic and reporting methods
  • Maintain knowledge of Canadian Niagara Hotels’ products and services
  • Other duties as assigned


What you’ll need as a Sales Administrative Assistant:

Experience: 1+ years’ experience in an administrative role preferred

Education: College/University Degree in Business Administration, Hotel or related program preferred

Other Qualifications:

  • 1+ years’ experience in a hospitality or customer service related field preferred
  • Advanced knowledge of Microsoft Office specifically Outlook, Word and Excel
  • Knowledge of any of the hotel systems (Light Speed, Opera, Marsha, PMS, CI/TY or Delphi) preferred
  • Outstanding interpersonal, communication and listening skills
  • Professional presentation, telephone and written correspondence skills and manners
  • Ability to build and maintain positive relationships with Account Directors, Sales Managers and clients
  • Highly motivated, driven and self-starter
  • Outstanding attention to detail and accuracy
  • Strong problem solving and decision making skills, including the ability to recognize and analyze problems and implement solutions
  • Excellent organizational and time management skills and the ability to work under pressure
  • Proven ability to multitask, maintain professional composure, remain flexible and prioritize activities to meet deadlines including coordinating several activities simultaneously
  • Demonstrated ability to set high priorities and standards, and demonstrates urgency to achieve critical goals and objectives
  • Ability to work in a fast paced, high volume environment and respond quickly to changing needs
  • All work and correspondence be treated with the highest level of confidentiality
  • Ability to work independently with minimal supervision as well as cooperatively within a team setting

Job Application

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