Barista at a Canadian Niagara Hotels Group outlet

Our Core Values And Service Culture

Our values shape how we operate, grow, and prosper. We value exceptional guest service and satisfaction and professional excellence while continually striving to find better ways to optimize our business operations. We treat our guests and teammates with respect, kindness, dignity and consideration. We value both the diversity of our guests who are visiting us from around the world, and are proud of the cultural diversity of our dedicated and talented teammates.

Diversity includes people with disabilities who might require accommodation in order to fully participate and contribute to their full capabilities – including our candidate selection process. If you would like to receive information in another format or other communication supports please send an email to or by telephoning 905-374-4446 extension 4850.

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